How co-workers use knowledge

AI co-workers work with your workspace's knowledge files to give more informed responses.

What co-workers can access

• Organization knowledge - All co-workers can work with org-level files

• Team knowledge - Co-workers can reference team-scoped files

• Personal knowledge - Co-workers reference your preferences when chatting with you

How it works in practice

When you ask a co-worker a question, they check relevant knowledge files for context. A sales co-worker references your ICP docs. A finance co-worker checks your expense policy.

Making co-workers smarter

• Be specific. Detailed knowledge produces better responses.

• Keep it current. Update files when processes change.

• Use keywords. Help co-workers find files more easily.

• Cover edge cases. If a co-worker handles something wrong, add the correct approach to knowledge.